Choosing a reliable mover can be just as stressful as the entire moving process itself. You can end up with a huge bill, damaged furniture, lost goods or even worse, your belongings are held hostage. Consumers can avoid these fatal missteps by doing their do diligence. This is how we recommend our clients chose a mover:
1. You pay for what you get. If a moving company is quoting you a price that sounds too good to be true. It probably is. Chances are, they aren’t a reliable, insured moving company. You don’t want them touching your belongings or even stepping foot in your home.
2. Go on Yelp! Yelp is a reliable source for reading past clients reviews. On Yelp, you’ll find the good, the bad and the ugly about any company. Make sure you chose a mover with minimally four stars.
3. Good movers will offer to come to your home and give you a professional quote. No legitimate mover will give you a quote over the phone. How can they even see how much stuff is in your home over the phone?
4. Make sure they are fully bonded and licensed. For out of state moves go to Motor Carrier Safety Administration (you can double-check a mover’s license at www.protectyourmove.gov). You can also search for interstate movers and complaints from the Better Business Bureau.
5. Look at their trucks and website. If it seems like they threw their site together it 5 minutes and don’t have a professional vehicle with some type of branding or a wrap. I would steer clear!
6. Ask questions like do they have a minimum? How many movers will be present on moving day? What types of payments do they accept (never pay a mover in cash)? Ask about all the fees upfront like is there a stair fee or do they charge you for the supplies they used?
7. Get multiple bids and get all the quotes in writing!
The final bit of advice, use your judgement. If it doesn’t feel right, then find another mover who you are 100% comfortable with.